Frequently Asked Questions
Shipping
Most orders are processed within 1 business day. Orders usually arrive within 3–5 business days, depending on your province and local carrier service.
Yes — we offer free shipping on orders that meet the minimum purchase amount:
- United States: Free shipping on orders over $45 USD. A $4.95 flat rate applies to orders below that amount.
All orders include tracking and ship from within the same country for faster delivery.
No — we do not ship orders to P.O. Box APO, FPO, or DPO military addresses at this time.
We ship orders using the following carriers: United States Postal Service (USPS), UPS, or FedEx, DHL
The carrier is automatically selected based on your location and package size to ensure fast and reliable
We ship orders from within the country of purchase to ensure faster delivery and no unexpected customs delays.
- U.S. orders ship from U.S. and are delivered to 49 states.
(We currently do not ship to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, or Armed Forces addresses including Europe, Americas, and Pacific.)
FUBBIX is an online-only store.
We do not have a physical retail location or in-person pickup service. All orders are placed securely through our website and shipped directly from fulfillment centers in the U.S.
This allows us to offer faster service, competitive prices, and nationwide shipping while keeping operations efficient.
Returns
Yes — all products are eligible for returns within 60 days of purchase.
Items must be in their original condition and packaging to qualify for a refund or exchange.
Please visit our Return Policy page for more details.
We offer a compatibility guarantee and hassle-free 60-day return policy. If a part doesn’t fit or function correctly, we’ll help you exchange or refund it.
If you received the wrong item or your order arrived damaged, please contact us right away at support@fubbix.com.
Our support team will review your order and arrange a replacement or refund as quickly as possible.
To help us process your request faster, please include:
- Your order number
- A brief description of the issue
- Photos showing the wrong or damaged item
Refunds are typically processed within 1–2 business days after we receive and inspect your returned item.
Once the refund is issued, it may take up to 14 days for the amount to appear in your account, depending on your payment provider or bank.
You’ll receive a confirmation email as soon as your refund has been processed.
Fitment & Compatibility
The easiest way is to check your truck’s model year, trim, and part number printed on your old key fob or component. You can also visit the product details page, where you’ll find fitment information, compatible part numbers, and FCC IDs.
If you’re still unsure, contact us with your VIN or old part number, and we’ll confirm compatibility for you.
OEM parts are genuine Ford-manufactured components, while aftermarket parts are high-quality, fully compatible replacements designed to match OEM performance and durability standards.
Installation & Programming
Many products are DIY-friendly and include detailed instructions. Certain components—such as smart keys, sensors, and modules—may require professional automotive locksmith or dealer programming.
Yes — most product pages include installation guides, programming steps, or video tutorials when available. You can also visit our Programming & Installation section for step-by-step instructions and videos covering Ford F-150 key fobs, parts, and accessories.
If your specific item requires professional assistance, we’ll note that clearly on the product page.
Maintenance & Troubleshooting
Most F-150 remotes use a CR2032 or CR2025 lithium coin battery. You can find the exact battery type listed in the product specifications section.
If your key fob has weak signal range, delayed response, or intermittent operation, it’s likely time to replace the battery or remote.
First, double-check that your part number, FCC ID, or connector type matches your old component and your vehicle model. You can also re-read the fitment notes on the product details page. If problems continue, contact our support team for assistance or exchange.
Support & Assistance
Of course! Send us a photo of your old key fob or part, and our team will identify the correct part number, FCC ID, or compatible replacement for your Ford F-150.
You can reach our support team anytime through the Contact Us page or by email. We’ll quickly assist with fitment questions, returns, or installation guidance.
Any questions? feel free to contact us
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
