Customer Help

Yes — in many cases.
We sell OEM (original equipment) and OEM-compatible aftermarket replacement key fobs. These remotes are designed to match the original in fit, function, frequency, and button layout, but at a significantly lower cost than dealership pricing.
Customers typically save up to 75–85% compared to dealer replacement prices.

No.
Key fobs must be programmed to your vehicle before they will work. Programming ensures the remote communicates only with your vehicle’s security system.

Important: When programming a new remote, all existing remotes must usually be programmed at the same time, or older ones may stop working.

Sometimes — it depends on the vehicle.
Some vehicles support DIY (on-board) programming, which requires:
• One working original ignition key
• Following the correct programming steps

Other vehicles require dealer or automotive locksmith programming using specialized tools.

👉 Programming requirements are listed on each product page.

Programming allows your vehicle’s RKE (Remote Keyless Entry) module or immobilizer to recognize the unique signal from the remote.
Without programming, the vehicle will ignore the remote for security reasons.

The best ways to confirm are:

1. Contact your local dealer’s parts department with your VIN
2. Check the part number or FCC ID on your existing remote
3. Contact us with your vehicle year, make, model, and any remote identifiers

Power door locks alone do NOT guarantee keyless entry.

Most vehicles allow up to 4 remotes, but this varies by manufacturer and model year.
Some vehicles allow fewer.

For exact limits, contact your dealer with your VIN or ask our support team.

Before ordering, always match:

• Vehicle year, make, and model
• Part number (preferred)
  • FCC ID (when applicable)
• Button layout
• System type (push-to-start vs. turn-the-key)

If you’re unsure, contact us before ordering with photos or details of your original remote.

If the item is unused, unprogrammed, and uncut, you may request a return within 60 days of delivery.

⚠️ Items ordered incorrectly may be subject to:

• A restocking fee (up to 30%)
• Non-refundable shipping costs

Please verify compatibility before ordering to avoid delays or fees.

All orders ship from the United States.

We currently ship only within the contiguous United States.
We do not ship to:

• Alaska or Hawaii
• APO/FPO addresses
• Remote or restricted areas

We primarily ship orders using USPS.

Carrier selection is based on destination, package size, and service level and cannot be changed upon request.

• Order handling time: 1–2 business days
• Standard shipping: 3–5 business days (after handling)

Delivery times may be affected by:

• Holidays
• Weather conditions
• Carrier delays

Estimated delivery time is shown at checkout.

Yes, we may offer free shipping on eligible orders. However, shipping costs we pay are not refundable if an item is returned.

You may request a return within 60 days from the delivery date.

Yes. Returned items may be subject to a restocking fee of up to 30%, excluding shipping costs we paid.

A full refund (item price only) is offered if:

• The item is defective
• The item is not as described

We may request photos or videos to verify the issue.

We offer 60-day warranty on all products (unless mentioned otherwise on the product page).

Warranty does not cover:

• Incorrect programming
• Incorrect installation
• Physical damage
• Water damage
• Normal wear and tear

If your order has not shipped, contact us immediately. Once an order is shipped, address changes are not guaranteed.

📧 Email: support@fubbix.com
🕒 Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)

Please include:

• Order number (if applicable)
• Vehicle year, make, and model
• Part number or FCC ID (if available)