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Shipping & Support

  • Ships from: United States
  • Working hours: Mon-Fri 10AM-5PM (Eastern)
  • Email: support@fubbix.com
  • Typical reply time: within 24 hours (Mon-Fri)
  • For returns, exchange, product inquiry or technical support, please send us an email, or fill out the form below

Useful Links

  • Shipping info
  • Returns & Exchanges policy

Frequently asked Questions

Compatibility depends on your truck year, part number, FCC ID, and button layout.
The best way to confirm is to match the part number or FCC ID from your original remote.
If you’re unsure, send us your truck year and a photo of your original key fob, and we’ll help you confirm.

Yes. Dodge Ram 1500 key fobs require programming after purchase.
Some models support DIY programming if you already have a working remote. Others require programming by am automotive locksmith.

Programming details are listed on each product page.

We sell both OEM (original) and OEM-compatible aftermarket key fobs, depending on the product.

  • OEM key fobs are original factory parts.
  • Aftermarket key fobs are designed to work the same way as the original when properly programmed.

Each product page clearly states whether the key fob is OEM or aftermarket, so you know exactly what you are buying.

To help you faster, please include:

  • Truck year and model (example: 2010 Dodge Ram 1500)
  • Part number or FCC ID (if available)
  • Your order number (if you already placed an order)

Orders are shipped from the United States.
Delivery time depends on your location and shipping method.
Estimated delivery details are provided in your order confirmation email and during checkout process.

If your order has not shipped yet, contact us as soon as possible and we may be able to update the address.
Once an order has shipped, changes may not be possible.

No problem. We offer returns and exchanges according to our Return Policy.
Please contact us before returning any item so we can guide you through the process.

First, confirm:

  • The part number and FCC ID match
  • Programming was completed correctly
  • The battery is installed properly

If it still doesn’t work, contact us and we’ll help troubleshoot or arrange a solution.

We typically reply within 24 hours (Monday–Friday).
If you don’t see our reply, please check your spam or junk folder.

Need help choosing the right part?

Send your truck year + part number. We’ll help you confirm compatibility.

If you already ordered (ex: #12345)
Truck Year + Model (ex: 2010 Ram 1500)
Part Number / FCC ID (if available)
Please note: After you submit this form, we will review your inquiry and respond as soon as possible. We aim to reply within 24 hours. If you do not receive a response from us, please check your spam or junk folder to ensure our reply hasn’t been misdirected.
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